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About amor
Amor is a leading company with over 10 years of OEM (Original Equipment Manufacturer) and manufacturing experience. Over the past decade, we have built a strong reputation in the industry, collaborating with more than 200 renowned brands worldwide, delivering top-quality products tailored to meet diverse market needs.
Our commitment to excellence in sales and service, backed by 10+ years of experience, has allowed us to establish long-lasting relationships with clients globally. We provide a seamless and customer-oriented approach that ensures satisfaction from concept through to delivery.
At Amor, we pride ourselves on innovation and customization. We have developed 40+ personal molds that enable us to offer tailored solutions for our clients. In addition, our in-house manufacturing capabilities include key components like circuit boards and fans, ensuring quality control and reduced lead times for production.
Our highly skilled engineering team, comprising 5 experienced engineers, works tirelessly to develop cutting-edge designs and improve product functionality. Furthermore, our IQC (Incoming Quality Control), QC (Quality Control), and OQC (Outgoing Quality Control) teams ensure that every product meets strict quality standards before reaching our customers.
Our philosophy
With a workforce of 100+ skilled workers, Amor guarantees precision and perfection in every aspect of production. Our dedication to innovation is also reflected in the 48 patents we hold for our own proprietary products, demonstrating our commitment to creating unique and high-performing solutions for our clients.
In summary, Amor stands at the forefront of manufacturing excellence, offering a complete range of services from engineering and design to production and quality control, ensuring that every product delivers exceptional value and performance.
Cooperating with amor under Alex Zhou, the key benefits are By cooperating with Amor under Alex Zhou, you'll gain:
1.Technical Expertise: Alex Zhou has extensive experience solving complex industry issues like IGBT failures, glass cracking, and other critical challenges.
2.Innovative Problem-Solving: With top-tier problem-solving skills, Alex provides reliable, high-quality solutions that enhance product durability and performance.
3.Specialized Knowledge: Expertise in advanced induction and infrared technology ensures the highest standards in product design and functionality.
4.Industry-Leading Solutions: Proven track record of addressing common technical failures, resulting in fewer defects and higher customer satisfaction.
5.Customized Support: Tailored solutions to meet specific needs, ensuring operational efficiency and reduced downtime.
Working with Amor and Alex Zhou guarantees access to a leader who excels in technical problem-solving, innovation, and delivering long-lasting, high-quality products.
Amor China After-Sales Support Policy
1. Complimentary Spare Parts (1% of Order Quantity): Amor China provides 1% of spare parts free of cost with every order. These parts typically include components prone to potential failure due to normal use, such as:
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Main PCB
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Control PCB
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Cooling Fan
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Induction Coil
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Sensors
2. Exclusion of Non-Failure-Prone Parts: Any other parts outside the specified list are not covered under free replacement. This is because such parts are not typically subject to failure under normal circumstances.
3. Exceptional Cases – Manufacturing Defects: If a significant issue arises due to a manufacturing defect attributable to Amor China, we take full responsibility for resolving the problem. Our resolution process includes:
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On-Site Support: Sending technical experts to your location if necessary.
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Replacement or Repair: Providing required spare parts to resolve the issue promptly.
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Comprehensive Assistance: Ensuring the problem is resolved to your satisfaction through direct involvement and handholding.
4. Customer Collaboration: We work closely with our customers to identify and resolve issues effectively. For any concerns, please contact our after-sales team immediately with detailed information and evidence regarding the issue.
5. Warranty Terms: Specific warranty terms and conditions, including the duration of the warranty, may be outlined in your purchase agreement. Please refer to your agreement for additional details.
Amor China is committed to supporting our customers and ensuring high-quality service and reliable product performance. For any further inquiries or support, please contact our dedicated team.
